5

This place is awesome! We drop the truck off the day before and the truck gets done quickly the next day. When you need something done the shop doesn’t try selling you a bunch of extra crap. They stay focused and the price is absolutely reasonable. We had an issue with the truck and the shop found out it was under warranty corrected the problem and call us when it was done before we had an opportunity to think twice. 100% recommended to any diesel owner with confidence.

5

Great people and service!

5

Fast service with great quality, something hard to find these days. But Tim at Widrick's does it.

5

Outstanding!!! Thank you and I will be back.

5

The customer service is outstanding. The team here is exceptionally professional and courteous. They maintain excellent communication throughout the entire process and consistently deliver on their promises. This level of service is incredibly rare these days, and I am deeply grateful for their help and dedication. I truly cannot praise this place enough.

5

I recently brought my Class A motorhome in for some rear suspension issues. The entire staff at Widrick's were extremely friendly, knowledgeable and were clearly precise to explain to me what they have found and how they are going to fix the problem. I love being kept in the loop and they did exactly that. I am new to the area and glad I have found Widrick for my future needs. I highly recommend their services, you won't be disappointed.

5

Excellent communications and customer service, my new place to go for service in my BMW X5. If you have a BMW and you want to fixed right and at a reasonable price this is the place to go!

5

Customer service was excellent and job promptly completed.

1

We took our truck into Widricks for service they kept it for over 3 months, constantly giving different reasons it didn't work, blamming it on parts not coming. They then sent it to sytacuse and another shop had it for a month and wanted $10,000 to fix it. Widricks then billed us for i believe $12,000. So four months no vehicle, it was our work truck we had to buy another truck to leep our business going. It's amazing you can charge such a ridiculous amount and not fix the vehicle. Plus they would dodge phone calls and never call us back. If I could rate sero stars I would.

We kept you informed of what we found. We do not dodge phone calls. You agreed to everything that we installed on your truck. We let you know why it had to go to Syracuse to the dealer. After it was there you decided not to fix it. Also we worked on this truck in 2022 We charged you $6613.77 for what we did and you agreed to. We are still waiting on payment and you will not answer the phone when we try calling you.

- Widrick Truck & Diesel Service
5

First time I used this company and am very pleased